Resolving Problems
Penn State Continuing Education has a staff of experienced customer service representatives ready to help resolve any situation you might encounter on your way to completing your degree or certificate program.
We find that students experiencing difficulties with a course can resolve most issues by communicating directly with the instructor.
If that is not the case, or if your concern is unrelated to your course, please contact us immediately for help. Confidentiality will always be maintained, as appropriate. Only information that is necessary to pursue a requested course of action, or that you have consented in writing to have released, will be disclosed.
Penn State Continuing Education
121 Outreach Building
University Park PA 16802
Phone: 814-865-3443 or 800-228-1627
E-mail: psu4you@outreach.spu.edu